A communications platform for federal, state, and local agencies

Federal, state, and local government organizations can use Zoom or Zoom for Government to evolve public services, improve citizen engagement, and embrace digital transformation.

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Secure communications from the start

Our secure government communication platform helps protect the exchange of important government information, all with robust controls necessary for compliance.

A new kind of flexibility

Zoom’s flexible architecture is built with your workforce in mind, including strategic solutions that enable government employees to do their best work from anywhere.

Expanding citizen engagement

From video-first public safety services to increased access to justice, our dynamic government communications platform and integrations evolve the way you connect with citizens.

Zoom for Government vs. commercial Zoom

In the United States, we offer a separate platform, called Zoom for Government (ZfG), that is designed to conform with the federal government’s security requirements. While originally created for federal agencies, ZfG is also available to U.S. state and local government customers as well as other approved businesses and organizations.

Zoom for Government delivers an intuitive and secure experience similar to commercial Zoom. Both versions of the platform are scalable and flexible, giving today’s public sector organizations what they need to achieve their goals while still helping to protect important information.

Zoom for Government has:

Been authorized at the FedRAMP Moderate Level
Received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4)
Obtained an Authorization to Operate (ATO) from the Department of the Air Force for conducting IL4 CUI-based video meetings and phone calls
Achieved a StateRAMP Moderate authorization

The platform’s controls also support the following compliance requirements:

HIPAA
CMMC
CJIS

Solutions for government organizations

Increase citizen engagement

Open a digital dialogue with the public
Update legacy operations

Say goodbye to analog processes
Transform service delivery

Improve outcomes through refined services
Scale public safety

Strengthen how you safeguard and support citizens

Serve every member of your community by evolving the way you reach constituents

Meetings

Make town halls interactive and engaging with HD video and in-meeting chat

Phone

Streamline how you field incoming inquiries with call queues and auto-attendants

Rooms

Expand the courtroom experience by deploying smart, touch-enabled in-office hardware

App Markeplace for Government

Meet constituents where they are and across their preferred applications

Zoom’s flexible architecture enables agile operations, helping expedite traditional government work

Whiteboard

Create continuity across workspaces by enabling real-time collaboration

Phone

Deploy features like call routing to delegate administration across departments and teams

Rooms

Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go

Chat

Communicate quickly with co-workers around the country through instant messaging

Webinars

Scale internal learning courses or compliance trainings to a large audience

Simplify mission-critical communications with a platform designed for omnichannel services

Meetings

Make your press conference or courtroom more accessible with auto-generated captions

Phone

Communicate on the go while still maintaining the privacy of your personal number

Rooms

Deploy digital signage to display announcements and information in official buildings

Events

Celebrate special events and holidays together in an engaging virtual setting

Improve government communication with field personnel, secure communities, and help protect lives

Rooms

Create learning spaces and enable virtual family visitation for incarcerated people

Phone

Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages

Solutions for government organizations

Increase citizen engagement

Open a digital dialogue with the public

Serve every member of your community by evolving the way you reach constituents

Meetings

Make town halls interactive and engaging with HD video and in-meeting chat

Phone

Streamline how you field incoming inquiries with call queues and auto-attendants

Rooms

Expand the courtroom experience by deploying smart, touch-enabled in-office hardware

App Markeplace for Government

Meet constituents where they are and across their preferred applications

Update legacy operations

Say goodbye to analog processes

Zoom’s flexible architecture enables agile operations, helping expedite traditional government work

Whiteboard

Create continuity across workspaces by enabling real-time collaboration

Phone

Deploy features like call routing to delegate administration across departments and teams

Rooms

Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go

Chat

Communicate quickly with co-workers around the country through instant messaging

Webinars

Scale internal learning courses or compliance trainings to a large audience

Transform service delivery

Improve outcomes through refined services

Simplify mission-critical communications with a platform designed for omnichannel services

Meetings

Make your press conference or courtroom more accessible with auto-generated captions

Phone

Communicate on the go while still maintaining the privacy of your personal number

Rooms

Deploy digital signage to display announcements and information in official buildings

Events

Celebrate special events and holidays together in an engaging virtual setting

Scale public safety

Strengthen how you safeguard and support citizens

Improve government communication with field personnel, secure communities, and help protect lives

Rooms

Create learning spaces and enable virtual family visitation for incarcerated people

Phone

Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages

Elevate public services

Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.

From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.

Workforce transformation

Whether you’re a local department or federal agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.

Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.