Zoom for Gov 5.0 - Important Updates for IT Administrators

Find detailed information here about preparing your users and environment for the latest Zoom security enhancements.


GCM Encryption is here!
Zoom 5.0+ is now required to join meetings.

Zoom Administrators

Zoom clients must now be on 5.0+ to join meetings!

GCM encryption is now fully enabled for all Zoom meetings. For all user clients, the first version that supports GCM is *5.0.0, released on April 27.

*Zoom uses feature detection, rather than specific version detection.

Update Process for Zoom Endpoints

Update Available April 26:
  • Windows
  • Mac
  • Web
  • ChromeOS
  • Linux
  • iOS (estimated to be available on Apple app store on April 29)
  • Android (estimated to be available on Google Play on April 28)
  • Amazon Fire OS (estimated to be available on Amazon on April 28)
Update available April 30:
Update available April 26:
  • Zoom Rooms Windows OS
  • Zoom Rooms Mac OS (requires Mac OS version 10.10 or higher)
  • Zoom Rooms Appliances (Poly X30, X50, G7500)
  • Zoom Rooms Controller iOS (estimated to be available on Apple app store on April 29)
  • Zoom Rooms Controller Android (estimated to be available on Google Play on April 28)
Automatic Upgrade May 1:
  • Zoom Rooms Appliance (Neat)
Update available mid May:
  • Zoom Rooms ChromeOS
  • Zoom Rooms Appliances (DTEN)
  • Zoom Rooms Controller Android OS (Poly Trio, Crestron Mercury, Crestron TSW/TSS)

Please update to the latest Zoom Rooms software in your Zoom Admin Portal for both your room computer and your Zoom Rooms Controller as soon as possible.

On May 29, we will initiate an auto-upgrade for all deployed Zoom Rooms (including Digital Signage-only rooms) not running version 5.0 or higher to ensure your rooms will be able to support GCM encryption. On May 30, Zoom will cut over all accounts to GCM encryption.

To ensure your Zoom Client, Zoom Rooms, and Zoom Rooms Controllers are running together on our enhanced encryption protocols, we have released the following updates: Zoom Device Manager in the admin portalin order to ensure your Zoom Rooms is running properly come June 30, 2020.

  • Zoom Client Version 5.1.1 was released on June 28, 2020, and is available for download
  • Zoom Rooms and Controller 5.0.5 was released on July 5, 2020, and is available for download

Immediate Action Recommended:

Please upgrade your Zoom Client, Zoom Rooms and Zoom Rooms Controller as soon as possible to at least the following versions:

On August 16, 2020, Zoom Rooms will require enhanced encryption connecting it to the Zoom Rooms Controller and to the direct share functionality of the Zoom Meetings client. Zoom Rooms Controllers (including Zoom Rooms Scheduling Displays) not running the minimum versions will no longer function.

If you have additional questions, please reach out to your Customer Success Manager or our Support Team at support.zoom.us.

Zoom Conference Room Connector (CRC) rooms will not require any action as this change does not impact 3rd party device encryption. Zoom is upgrading the cloud-hosted room connector to ensure compatibility with all GCM meetings by May 3rd.
Customers leveraging self-hosted room or recording connectors will need to upgrade the server software to the new versions prior to May 30.

Also note that from May 30, Zoom will no longer support legacy Meeting Connector released prior to September 2019. The minimum supported version of Meeting Connector will be 4.5.201900.0926 - See release notes

For customers using self-hosted connectors please contact your Customer Success Manager or Zoom Support if you need any additional help.